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Euronics Agent

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Agent Of Euronics Ltd

SKY "Mystery Shopper" Review

Posted by Paul 08/06/2017 0 Comment(s)

As an official SKY Partner we are subject to periodic visits from Mystery Shoppers, in order to satisfy SKY that potential subscribers are dealt with in a friendly, knowledgeable and professional manner.

Following our most recent visit, we are delighted to confirm that Mat Francis received a glowing report and an overall score of 94.3%.

"Everything I asked was answered in full. He gave me a demonstration of the Sky box they had in store and explained its full features. He broke down the packages so that I knew exactly what I would get for my money, and gave me lots of information to take away with me. I received excellent customer service; I felt welcome and I left feeling confident that I had everything I needed to make a decision on a Sky package. I would definitely return here in the future". 

Praise indeed! Well done Mat!

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What our customers say...
"Thank you for the amazing service. You're miles out in front of anyone else! We're so used to personality-free purchasing these days. It's a joy to deal with an expert who knows the product inside out and cares about the customer. I will recommend the business to my friends and neighbours".
I would like to congratulate you on your customer service and reliability. We have used your services on a number of occasions and this company has got it right. I will recommend your company to my clients, and myself and my family will be using your shop in the future to buy electrical equipment. Personal service is key to a successful business and that is what you have.
I would like to say how impressed I have been with your company, the overall quality of service really has been to a very high standard indeed. I will have no hesitation in recommending your service to anyone.
I wanted to say thank you on behalf on the committee for your prompt and excellent service. It is very seldom nowadays that customer service is a positive thing, but I have been very impressed with your efficiency and willingness to help when we needed it urgently.
Just a quick note of thanks to the men who conducted the work at our premises and our previous property. As always they were polite, helpful and extremely neat and tidy and are the main reason why we have reused Princes and will again in the future.